AI Receptionist for Small Business
Answers every call on your own number, books the appointment, and texts you who called and why. You finish the job. Nobody gets voicemail.
What a call sounds like
Answered, booked, on your calendar.
A Tuesday afternoon. You’re on a roof.
- Caller Hi, do you do gutter cleaning out in Selah?
- Agent We do. Is it a house or a commercial building?
- Caller A house. Two storeys.
- Agent Thursday at nine is open, or Friday at one. Which works better?
- Caller Thursday’s good.
- Agent You’re booked for Thursday at nine. I’ll text you the details. Can I get the address?
On your phone a minute later: Thursday 9:00, gutter cleaning, two-storey house, Selah. Booked. Name and number attached.
What it handles
The routine, and only the routine.
It answers from what you gave it, and nothing else. Anything outside that comes to you.
It handles
- Hours, directions, and whether you serve their town
- Prices, from your own list
- Booking, rescheduling and cancellations
- Calls after hours and while you’re on a job
- Calling back the leads nobody got to
- Spam and robocalls, dropped before they reach you
It hands to you
- Anyone who asks for a person
- A question it can’t answer from what you gave it
- A caller who is upset
- Anything you told it to: a big job, a complaint, a particular customer
Every call, graded
You hear the misses. We fix them.
Every call is recorded and graded against what a good call looks like for your business. Did it get the name and number? Did it book? Did it hand over when it should have? You get a report after each call, and the script gets better every week.
- Recorded and transcribed, so you can listen to any call
- Graded on what matters to you: booked, captured, handed over
- A short report after every call, by text or email
- Script and answers tuned from the misses, as part of the monthly rate
Part of
The systems it runs inside.
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Lead Management System
Every lead caught, answered and followed up until they book, then reminded, reviewed and brought back. All on one board you can see.
See how it works
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Customer Support System
Every customer question answered, by phone, chat, email or text, from your own answers. Anything it can’t solve is tracked until it’s fixed.
See how it works
FAQs
Ask your ownDoes it sound like a robot?
No. It sounds like a person on a decent phone line, in a voice you pick from a few dozen, with natural pauses and a bit of warmth. If a caller asks, it says it’s the assistant. In practice callers care that someone answered, took them seriously, and booked the slot.
What if it can’t answer something?
It only answers from what you gave it: your hours, services, prices and rules. Anything outside that, it takes a message and passes the call to you, and you get a text straight away. It doesn’t make something up to fill a gap.
Do I need a new phone number?
No. It runs on your existing number. Calls can go to it always, only when you don’t pick up, or only after hours. You decide, and you can change it any time.
Can it book appointments?
Yes. It checks your real calendar for an open slot, books it, and sends the caller a confirmation text. Google Calendar, your booking tool, your CRM: whatever you already use.
How long until it’s answering?
Usually within a week or two. One call to walk through your business and how you want calls handled, then we build it, run test calls, and you listen to them before it goes live.
What does it cost?
It depends on how many calls, and what it needs to look up or book. You get a flat monthly rate on a free consultation. The first month is free, there is no build fee, and it’s month to month.